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Frequently Asked Questions

All my data are gone! Are my data lost?

No! You likely have multiple eBird accounts, and your data are stored safely in one of them. Go to the eBird home page and click the "Sign in or register as a new user" link. Then ...

How do I update my email address?

You can update your email address in eBird by going to "My eBird" and then to "Edit my profile". All correspondence from eBird editors, updates, and eBird Alerts will then be sent ...

Can I enter observations from anywhere around the world?

Yes, in 2010 eBird was launched globally, and you can now enter observations from anywhere around the world.

How do I use the mapping tool to plot a new location?

eBird incorporates the familiar Google Maps interface for plotting locations. Users can use the "Where did you bird" fields to first fill in county (US only) and state if known, a...

How far should I zoom in when plotting a location?

It is critical that you zoom in the finest possible resolution when mapping a location. It is important that your point falls where you actually saw the birds on your checklist, o...

When should I use the "Find it by city, county or state" option?

This option is a last resort to allow entry of mostly historic data where observers don't have the exact location covered. It is critical to be as precise as possible when enterin...

What if I get errors when using latitude and longitude coordinates?

In North America outside of the far western Aleutians, all values for longitude must be preceded by the negative symbol (-). Thus a typical value for longitude in North American w...

What do you mean by “effort” and why do I have to enter time and distance information?

Information about how much time you spent watching birds and how far you traveled will help us determine the relative abundance of the birds you reported. For example, finding 50 B...

What if I don’t know one or more of the core fields? Can I still enter my data?

If you don’t know your exact location, try selecting a broader geographical area. For example, if you know you were in the town of Cape May, New Jersey, but don’t know the exact lo...

Where do I plot my location for traveling counts?

Most observers plot their location either at the start point or the mid-point of their traveling count. It's best to plot your location at the mid-point of your traveling count. e...
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