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Jeremy Lindsell — September 17, 06:46AM

Importing data seems to be stuck

I imported three datasets (not large ones) yesterday and they still seem to be stuck at the waiting/processing stage after 12 hours. I can't see how to clear them out and try again. Anyone have any suggestions what I can do? Thanks.

Gareth Hazell — September 17, 08:01AM

I have the same problem, it has been 24 hours with no progress..some help will be appreciated.

Up rated: 0 Down
Jeremy Lindsell — September 17, 09:10AM

I had this reply from the eBird team:

"Thanks for reaching out. It’s most likely because there is high overall traffic on the import tool right now. I recommend waiting it out in this case, since removing the files or trying again would move your files to the back of the queue. If the issue persists after 24 hours, please let us know, and we’ll look into it."

Up rated: 0 Down

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