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Les — May 16, 02:09AM

App will not “Submit”

My App will not Submit. It claims that it has “timed out” every time I attempt. It suggests that I reset my password, which I have done 3 times.

Mark — May 22, 12:55AM

Hi Les,
Have tried rebooting your router to optimise your internet connection? I have regularly had problems submitting checklists via my laptop (but not via mobile) since the release of the new checklist format, though this may be a coincidence. My internet connection tends to slow down over a couple of days, though web pages still load OK and the slow-down isn't really noticeable - even on every other eBird page - and rebooting the router fixes the issue for me straight away. The eBird server doesn't seem to like slower connections for some reason.

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