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Ashwin Viswanathan — February 12, 06:04PM

I am not able to upload mp3 files which are converted from videos

I have faced this problem previously. When I save mp3 files from videos, ebird always shows an error when I try to upload them. Normal mp3 files are uploaded easily enough. Is there something wrong in the way I am saving these files? High bitrate or something like that? The play well otherwise so the files themselves have no problems.
Thanks! I can share screen shots if required.

Ryu Callaway — February 17, 06:01AM

I have had issues when uploading m4A recordings converted from video. I ended up sending them one of the problematic files and they had the issue fixed

Up rated: 0 Down
Ashwin Viswanathan — February 19, 01:17PM

Thanks Ryu. Do you know where I must send my files?

Up rated: 0 Down

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