Kay Zagst — November 13, 06:14PM
Can’t access server
Trying to submit a checklist from mobile app for IPhone 6. Am receiving error message:
EBird can’t access the server. Please check your internet connection and try again.
1) Am connected to wi-fi.
2) Have checked: Settings, Privacy, Location Services is ON.
3) Have checked: Settings, eBird, Location set to Always. Cellular data is turned ON.
Planning on birding Tuesday, Nov. 14, 2017. Any help to get this matter cleared up ahead of time would be much appreciate
Have shut phone completely down and rebooted.
Griffin Richards — November 13, 01:32PM
Temporary service outage. The below is copied and pasted from the error page.
eBird is experiencing a server outage and we are working hard to bring eBird back online. Please do not worry--your personal eBird data is safe.
During this outage you will not be able to access ebird.org or submit checklists via eBird Mobile. If you are using eBird Mobile, you can still record your checklists and location using the "Offline Checklist" option, explained here: http://help.ebird.org/customer/en/portal/articles/1880550-using-ebird-mobile-offline. These checklists can be submitted once eBird is back online.
If you do not use eBird Mobile to submit your checklists, we recommend recording your checklist in a notebook (with start time, duration, distance, location, and date) so that you can submit it once eBird is back up and running.
Thank you for your patience.
Kay Zagst — November 22, 11:30AM
Thank you, Griffin, for your very quick reply....
I'm embarrassed to say that after I posted the query I found the error message.... :(
Miriam — January 20, 08:57PM
Hello, I am have been having this issue for the past week. Please help!