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Christine Stoughton-Root — November 13, 02:25PM

Mobile App

11/13/17 both my iPhone and iPad are responding with the following message this morning as I tried to submit counts.

"Error submitting checklist
The data could not be read because it isn't in the correct format"

I have used both phone and pad for years to enter data. Does anyone know why this error keeps coming up.
Thank you for your time

Griffin Richards — November 13, 01:34PM

Temporary service outage. The below is copied and pasted from the error page.


eBird is experiencing a server outage and we are working hard to bring eBird back online. Please do not worry--your personal eBird data is safe.

During this outage you will not be able to access ebird.org or submit checklists via eBird Mobile. If you are using eBird Mobile, you can still record your checklists and location using the "Offline Checklist" option, explained here: http://help.ebird.org/customer/en/portal/articles/1880550-using-ebird-mobile-offline. These checklists can be submitted once eBird is back online.

If you do not use eBird Mobile to submit your checklists, we recommend recording your checklist in a notebook (with start time, duration, distance, location, and date) so that you can submit it once eBird is back up and running.

Thank you for your patience.

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